FAQ Section Name
Step 1: Log in your account (You can earn G Biome Points*) or skip for guest order
Step 2: Select items
Step 3: Select your preferred delivery date
Step 4: Checkout or guest checkout
Step 5: Make payment
* This program is currently unavailable. We will update existing users once we have launched the program
We deliver twice per week. Please refer to the delivery schedule when you check-out.
Standard flat delivery fee is S$ 20.00 for order below S$ 100.00 per transaction. FREE delivery above S$ 100.00 per transaction. Delivery covered island wide except Jurong Island, restricted areas such as airport complexes, army camps, etc.
Yes, self-collection can be done on Saturday, between 9am to 2pm at 14 Kian Teck Way, Singapore 628737. Please inform us 24 hours in advance with your order number and vehicle detail.
Yes, any amendment of delivery date will be subject to administrative fee of S$ 20.00 per request. Please contact us at +65 8832 7622 or email us at email@example.com minimum 48 hours in advance. Cancellation of orders are not allowed.
Confirmed orders cannot be amended after more than 2 hours from placement.
Please contact us at +65 8832 7622 or email us at firstname.lastname@example.org immediately within 2 hours after placing an order. We will do our best to accommodate your request.
All products listed are subject to availability. If an item is out of stock, we will notify you 24 hours before delivery. A refund will be made within 7 working days.
Our vegetables are grown without the use of industrial or chemical pesticides. As such, you may find vegetables with holes from insects or at times, some caterpillars or the like.
In the event of your items being wrongly packed or damaged, please contact us at +65-8832 7622 or email us at email@example.com immediately upon receiving your order. We will try our best to make all necessary arrangement. Returned or exchanged items must be in their original packaging.